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How To Verify Your WestStein Account

How to verify your non-bank card

We believe you deserve the best and you should get the best without confusion.

In this article, we’ll show you how to verify your WestStein account step by step.

Once your account is verified, you’ll finally be eligible for extended card limits and the option to order up to 3 additional cards for yourself or anyone else you wish.

You need 2 documents (1 to prove your identity and 1 to prove your residence address)

We must comply with Anti Money Laundering regulations to give you an access to all WestStein account benefits.

To do so, you only need to prove your identity and residence address you specified during card ordering. Please, find below the guide of how you can upload documents and get your account verified.

To prove your identity, you need ONE OF the documents listed below:

  • Color scanned or photographed PASSPORT.
  • Color scanned or photographed ID CARD (Both sides).
  • Color scanned or photographed DRIVING LICENSE (Both sides).

To prove your residence address, you need ONE OF the documents listed below:

  • Copy of UTILITY BILL* (for example, phone, electricity, water or TV cable bill).
  • Copy of DECLARATION OF RESIDENCE PLACE*
  • Copy of BANK STATEMENT*.
  •  

*With your full name on these documents.

Important – make sure you follow all the requirements listed below:

VALID DOCUMENT:

  • Color scanned or photographed identification document from both sides (for passport only 1 side). You can use your smartphone to take the photos.
  • Identification document contains your name and last name.
  • Utility bill / Bank statement / Declaration of residence place is no older than 90 days (3 months).
  • Utility bill / Bank statement / Declaration of residence place contains the same address as when opening your account.
  • Both documents are of high quality with all 4 corners clearly visible.
  • Both documents are in one of the following formats – .pdf, .png or jpg.

INVALID DOCUMENT:

  • Expired identification document.
  • Any of the documents at a low quality or without clearly visible corners.
  • Job contracts, court statements and others unlisted documents.
  • Screenshots of electronic documents to prove your residence address.
  • Any kind of document, that doesn’t contain your full name.

Choose how will you verify your account

You can verify your account from your COMPUTER or by using our MOBILE APP.

CLICK HERE TO VERIFY FROM YOUR COMPUTER

CLICK HERE TO VERIFY FROM YOUR SMARTPHONE

How to verify account from your COMPUTER

1. Go to WestStein homepage and click “Log in”.

Log in to Weststein account
Log in to Weststein account

2. Write in your email address and password.

When you’ve entered your email address and password, click “Log in” orange button.

 

3. Click “Verify” button after logging in.

Once you’ve logged in, a pop up will appear. Click “Verify” to continue.

4. Follow the instructions to upload all necessary documents.

Click “SELECT THE FILE” for each document.

5. Click “UPLOAD” after selecting all necessary document files.

Congratulations! Your uploaded documents will be reviewed in the next 48 hours (within working days) and our team will contact you via email.

We truly hope this guide helped you! If you have any other questions, feel free to contact us by calling (+371) 65 509 995 or +44 (0) 207 125 0321 or via email [email protected] within business hours.


How to verify account from your SMARTPHONE

1. Open WestStein mobile application.

If you still don’t have our app, install it for free now:

2. Tap on “Verify” button at the bottom.

3. Choose which you will verify first – identity or address.

4. Choose the type of document you will photograph or upload from files.

The application will open up your smartphone camera.

5. When your camera opens up, take a picture of your document.

Make sure that all 4 corners are visible and that the image is sharp and clear.

Tap on “Take a picture” once you have a clear shot of your document.

6. You will see a confirmation pop-up after each uploaded picture.

7. Repeat the process to prove both your identity and address.

Congratulations! Your uploaded documents will be reviewed in the next 48 hours (within working days) and our team will contact you via email.

We truly hope this guide helped you! If you have any other questions, feel free to contact us by calling (+371) 65 509 995 or via email [email protected] within business hours.

 

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